Privacy Policy

Last Updated: January 31, 2026

1. Introduction

Sure-Sight Property Consultants, LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit a form, schedule services, or communicate with us by phone, email, text message, or automated systems.

By using this website or engaging with our services, you consent to the practices described in this policy.

2. Information We Collect (Personal Data)
We may collect the following personal information when you visit our website, fill out a form, schedule services, or contact us:

• Identifiers: name, email address, phone number

• Property Information: property address and inspection location details

• Appointment Data: requested dates/times, scheduling notes, service selections

• Communication Data: text message content, call logs, voicemail messages, and (if enabled) call recordings

• Payment Data: payment status and transaction details processed through our third-party platform (we do not store full payment card numbers)

• Technical Data: IP address, browser type, device type, pages visited, and approximate location derived from IP

3. How We Use Your Information
We use your information to:

• Provide and manage inspection services

• Schedule, confirm, and update appointments

• Respond to customer support inquiries

• Send service-related communications by email, phone, and SMS (only with consent)

• Improve our website, services, and customer experience

• Maintain business records for operational, legal, and quality purposes

We do not sell or rent your personal information.

4. SMS & Communication Consent

SMS Consent (How It Is Obtained and Used)
If you provide your mobile phone number and affirmatively opt in, we may send SMS messages related to appointment confirmations, reminders, rescheduling, service updates, and occasional promotional messages.

How SMS consent is obtained:

• By checking an unchecked-by-default consent checkbox on our website form, or

• By requesting SMS communication during a direct interaction with our team

How SMS consent is used:

• We send messages only for the purposes described above

• Message frequency varies based on your interactions

• You can opt out at any time by replying STOP

• For help, reply HELP

Message and data rates may apply. Consent is not required to purchase services.

5. AI Voice & Automated Communication Disclosure

We may use AI-assisted voice technology and automated systems to answer calls, collect basic information, route inquiries, schedule appointments, and provide service-related responses.

These systems are used solely for customer service, scheduling, and operational purposes. AI systems do not provide professional advice, diagnoses, or guarantees.

Calls may be recorded or monitored for quality assurance, documentation, and service improvement purposes.

6. Cookies and Tracking Technologies
We use cookies and similar technologies to operate our website and understand how visitors use it. This may include basic analytics that collect technical data such as pages visited, time spent on the site, browser type, and device type.
You may disable cookies in your browser settings; some website features may not function properly if cookies are disabled.

Cookies may collect non-identifying information such as browser type, device type, pages visited, and time spent on the site. You may disable cookies through your browser settings; however, some website features may not function properly.

7. Third-Party Services and Data Sharing

We may share information with trusted third-party service providers who assist us with:

• Scheduling, inspection reporting, and payment processing (including Spectora)

• Customer relationship management (CRM) systems

• Messaging, voice, and AI communication platforms

• Website hosting and analytics services

Third-party providers are contractually required to safeguard your information and use it only for authorized purposes.

Spectora’s Privacy Policy may be reviewed at:

https://www.spectora.com/privacy/

8. Mobile Information Sharing Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with service providers is limited to what is necessary to deliver services and operate our business.

9. Data Security and Handling

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While no system can be guaranteed to be 100% secure, we take appropriate steps to reduce the risk of unauthorized access, disclosure, or misuse.

No Sale or Sharing of Mobile Information
We do not sell, rent, or share your mobile phone number or SMS consent information with third parties or affiliates for marketing or promotional purposes.

10. Your Rights and Requests
You may request to access, correct, or delete your personal information, or withdraw communication consent, by contacting us at:
Email: [email protected]
Phone: +1 227-238-1717
We will respond within a reasonable timeframe and may require verification of identity.

11. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

12. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted with an updated effective date.

13. Contact Information

Sure-Sight Property Consultants, LLC

Phone: +1 227-238-1717

Email: [email protected]

Website: https://www.suresight-inspects.com